Returns & Exchanges

At jane iredale, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of the purchase date for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the products in their original packaging, ensuring they are securely stored to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Deliver your package to the designated carrier location and keep your tracking number until your refund or exchange is processed.